Privacy Policy
Last updated 10th May 2025
1 - Information We Collect
We collect different types of information to provide personalized healthcare insights, improve our services, and ensure compliance with medical and security standards.
1.1 Personal Information
When you sign up, we may collect:
Name
Email address
Date of birth
Contact details
Payment information (handled by a third-party payment processor)
1.2 Medical & Health Data
To provide AI-driven health insights, we collect and store:
Medical history (conditions, surgeries, past treatments)
Lab reports and diagnostic test results
Genetic data (if uploaded)
Medications and supplements
Family medical history
Wearable and biometric data (heart rate, sleep patterns, glucose levels)
Psychological and lifestyle assessment responses
1.3 Automatically Collected Data
When you use our website or app, we may collect:
Device and browser information
IP address
Log data and session activity
Usage patterns and analytics
This helps us improve the platform and enhance user experience.
2 - How We Use Your Information
We may use the information we collect from you for various purposes, including:
Personalized Health Insights: AI analyzes your data to provide recommendations tailored to your health.
Doctor Review & Escalation: Licensed physicians may review AI-generated insights and provide additional recommendations.
Service Improvement: Data is used to enhance AI accuracy and refine our algorithms.
User Support & Communication: We may contact you for onboarding, subscription updates, or security notifications.
Regulatory Compliance: We store health data securely and comply with relevant medical data privacy laws.
Your data is never used for advertising purposes or sold to third parties
3 - How We Share Your Information
We only share your information in limited cases:
3.1 With Licensed Physicians
Doctors reviewing AI-generated insights may access your medical data only for providing healthcare guidance.
3.2 With Service Providers
We use third-party vendors for payment processing, cloud storage, and security monitoring. These vendors are required to maintain strict data protection standards.
3.3 When Required by Law
We may share data when legally required, such as for court orders, legal investigations, or compliance with health regulations.
4 - Data Security & Storage
We take strong precautions to protect your data.
Encryption: All sensitive medical data is encrypted in transit and at rest.
Access Control: Only authorized personnel (doctors, administrators) can access user data, and only for approved purposes.
Data Minimization: We store only necessary health information to provide services.
Regular Security Audits: We continuously monitor and improve our security infrastructure.
5 - Your Rights & Choices
You have control over your data:
5.1 Access & Updates
You can access and update your personal information through your account settings.
5.2 Request Data Deletion
You may request that your health data be deleted by contacting hello@universalhealthcare.ai. Some data may need to be retained for regulatory compliance.
5.3 Opt-Out of AI Analysis
If you prefer not to have AI-generated health recommendations, you may opt out by adjusting your settings or emailing hello@universalhealthcare.ai.
6 - Data Retention
We retain medical records and health data for as long as you use the platform. After account closure, we securely retain some data for regulatory and legal purposes before deleting it permanently.
7 - Use of Cookies & Tracking Technologies
We use cookies to:
Enhance website functionality.
Track user interactions for platform improvement.
Secure user sessions and prevent fraud.
You can disable cookies in your browser settings, but some features may not work correctly.
8 - Third-Party Links & Integrations
Our platform may link to third-party services (e.g., wearable device integrations, payment processors). We are not responsible for their privacy practices, and you should review their policies separately.
9 - Changes to This Policy
We may update this Privacy Policy periodically. Significant changes will be communicated via email or in-app notifications. Your continued use of UniversalHealthCare.ai after updates means you accept the revised policy.
10 - Contact Us
f you have any questions or concerns about this Privacy Policy, reach out to us at:
By using UniversalHealthCare.ai, you agree to this Privacy Policy. If you do not agree, please discontinue use immediately.